Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From Mark R. Stetzel
on 29-Oct-2023 |
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First Class service at reasonable prices. They treat me and my Cirrus like a G5.Response from Amy Arciere, Communications Specialist, Naples Aviation
Mr. Stetzel, Thank you for your kind review. We love hearing you feel like you received the VIP treatment. That's what we strive for! Please come again soon. Safe travels!
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From John Bremner
on 23-Jul-2023 |
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What a great FBO! While the facilities are first class, the best part is the wonderful staff. Super friendly, very supportive and willing to help with anything you need, whether you are a Gulfstream or a small single. Very reasonable fees and fuel pricing. We used to fly our Cirrus into Marco Island for years until they built their new FBO and chased all of the GA traffic away. We should have been flying into APF all along. Even though both airports are run by the same Airport Authority, APF and Naples Aviation is, hands down, the place to go. They know how to take care of their customers. Thanks for the wonderful service! We'll be back. Response from Amy Arciere, Communications Specialist, Naples Aviation
Thank you Mr. Bremner for one of our best reviews yet! We cannot thank you enough for your kind, thoughtful and supportive words about our first-class staff and facilities. We love serving folks like you! Come back soon. Thank you again!
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From D Petersen
on 15-Mar-2023 |
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Busy airport, cleared to land #4 on 15+ mile final, really nice FBO, friendly staff, great visit, did have to walk quite a ways to tiedown prior to departing Response from Amy Arciere, Communications Specialist, Naples Aviation
Thank you for your lovely review. We're glad you found our staff friendly and top-notch. Next time, absolutely ask our line staff for a ride to the tie-downs. We are more than happy to assist! All our best, Naples Aviation
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From Brian A. Bailey
on 14-Mar-2023 |
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Consistently one of the best run FBO's in the eastern US. Fast, friendly, efficient and no exorbitant fees for us single engine GA guys. Have flown my Cirrus in there for years and always treated well by ATC, Line Crew and Admin staff. Response from Amy Arciere, Communications Specialist, Naples Aviation
Mr. Bailey, Thank you for the wonderful review! We truly appreciate your kind words and support. We look forward to servicing you at your next stop in! All our best, Naples Aviation
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From Rob Ray
on 30-Aug-2022 |
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Once again a weeklong visit as guests of NA did not disappoint, amazing hospitality. Even better is their on field "two" SS fuel pump prices are lower than my local TX prices which was hard to believe. We'll be baaaack....:) RR
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From Rob Ray
on 03-Jul-2022 |
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Spent four days as guests of Naples Aviation. FBO staff was sensational. Everyone from the line guys to the desk staff was friendly, courteous and kind. Better yet, they have two self-serve pumps on the field with reasonable prices and self-serve eliminates the ramp fee from your bill. KAPF has a small airport feel despite being a nearly regional aero drone. Highly recommended! RR Response from Amy Arciere, Communications Specialist, Naples Aviation
Mr. Ray, Thank you for taking time out of your day to write such an incredible review and acknowledge our team. We take great pride in our customer service and look forward to your next trip through APF. Thank you again!
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From Philip Greenspun
on 02-Dec-2021 |
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Beautiful new building and great line and front desk staff. Prices are reasonable for a single-engine piston. I will use Hertz next time for a rental car. I left a couple of items in our Go Rentals car and despite phone calls/emails a few hours later could not get anyone there to respond nor could I get the items back. Response from Amy Arciere, Communications Specialist, Naples Aviation
Thank you for such a wonderful review about our newly-renovated terminal, amazing staff, and pricing. We reached out to Go Rentals, so they can reach out to you directly. Thank you for using Naples Airport Authority!
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From Edward San Juan
on 24-Feb-2021 |
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This is a remarkable facility full of super-friendly and helpful people. Everything is neat and clean, including the crew cars they make available. I can tell this is a team effort, but I have to give a special shout out to Sonya, Chris (lineman), Kristen, Cathy, and John. They are the team members I met and they could not have been more helpful. Thank you all!
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From Lani Ward
on 31-Oct-2020 |
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Great service! We were certainly the smallest plane on the ramp, but we were treated like rock stars! Responsive rampers, decent gas prices, and rental car keys waiting at the desk! Thanks!
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From Ted Goodspeed
on 23-Oct-2020 |
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CAUTION! I've been coming to this FBO location for 20 years. Their fee structure now charges little airplanes the same as big airplanes! (It's based on wingspan not gross weight) Our little CJ is charged the same as a midsized swept wing jet. Ramp fee for us is easily twice what we would pay at the most expensive FBO elsewhere. Our minimum fuel purchase to waive the fee is also too much for us. 200 gallons in a Learjet may not go far, but it is half a tank of fuel for us! This hurts when our average stage length is 45 minutes and our home base is only 20 minutes away. In the past the line manager had discretion and would work with us on a case-by-case basis. Apparently management has made another misstep and ended this practice.
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From Gregg Costabile
on 07-Aug-2020 |
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Set down here for weather on 12 July 20. What great attitudes! From the kind and competent professionals in the control tower to the entire FBO staff, I was impressed with the helpful disposition of everyone on the field. Especially so when you show up in a two seat RV-6 and have Gulfstreams landing all around you. Keep up the great work Gang!
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From Gregory Ricca
on 22-Dec-2019 |
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We come here often and always have a great experience. They brought our rental car out the airplane for us. Self serve works very well.
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From Drew Gillett
on 08-Dec-2019 |
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Well EAA Chapter Sunday breakfast is no more despite it being on their website and events list. But Naples FBO desk was able to calm you with a muffin and cappuccino. Very nice also self fuel still cheap at $3.93 and crew cars available.
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First Class service at reasonable prices. They treat me and my Cirrus like a G5.
CAUTION! I've been coming to this FBO location for 20 years. Their fee structure now charges little airplanes the same as big airplanes! (It's based on wingspan not gross weight) Our little CJ is charged the same as a midsized swept wing jet. Ramp fee for us is easily twice what we would pay at the most expensive FBO elsewhere. Our minimum fuel purchase to waive the fee is also too much for us. 200 gallons in a Learjet may not go far, but it is half a tank of fuel for us! This hurts when our average stage length is 45 minutes and our home base is only 20 minutes away. In the past the line manager had discretion and would work with us on a case-by-case basis. Apparently management has made another misstep and ended this practice.
